Who to Call If Something Goes Wrong During a Move

When planning and executing a move, it’s crucial to consider several factors to ensure a successful and stress-free relocation. However, unexpected issues can arise during the move that can cause stress and inconvenience. In this article, we will discuss who to call if something goes wrong during relocation to help you address any issues and mitigate the potential impact on your move. The article will explore several resources you can contact if something goes wrong during your move.

  • Your Moving Company

Your moving company is an essential component of your relocation, responsible for transporting your belongings safely and efficiently. Therefore, contact your moving company immediately if you encounter any issues with your move, such as damaged or missing items, delays, or disputes over charges.

A reliable and reputable moving company like Rodi Cargo will work with you to address the issue and find a resolution. Make sure to keep all documentation related to your move, including detailed inventory, contracts, estimates, and invoices, to help support any claims you may need to make.

  • Insurance Provider

Your insurance provider is another crucial resource to contact if something goes wrong during your move. Before your move, consider purchasing moving insurance or verifying that your mover’s insurance policy covers your belongings during a move. If you encounter any damage or loss during the move, immediately file a claim with your insurance provider. 

Your insurance company may work with the moving company’s insurer or a third-party claims administrator to investigate the claim and determine compensation. Be sure to support your case with all documentation related to the insurance claim, including inventory, photos, and receipts for damaged items.

  • Close Family Members or Friends

Close family members or friends can be a valuable source of support if something goes wrong during your move. Whether helping you unpack and settle in at your new home, or offering emotional support if you encounter unexpected issues, family members or close friends can make the transition easier.

They may also be able to provide advice or recommendations based on their own experiences with moving. If you are moving to be closer to family members, they may be able to help you with the logistics of the move, such as finding a new home or arranging for local services. Don’t hesitate to contact your loved ones for help and support during your move.

  • File a report with the police if Necessary

In some cases, it may be necessary to file a report with the police if something goes wrong during your move. In case of theft of your belongings or suspect criminal activity during the relocation, it’s essential to contact the police immediately. They can investigate the incident and take appropriate action.

Additionally, if you encounter any threats or violence during the move, contact the police for assistance. While it’s rare for moving-related incidents to involve criminal activity when dealing with professional movers, taking necessary precautions and protecting yourself and your belongings is crucial. Keep any documentation related to the incident to support your case, such as police reports or witness statements.

  • An Attorney, If Necessary

In some cases, it may be crucial to seek the advice of a lawyer if something goes wrong during your move. For example, suppose there’s a dispute with your moving company or a violation of rights during the relocation. In that case, an attorney can provide legal guidance and representation.

They can help you understand your rights and options and work to negotiate a settlement or pursue legal action if necessary. It’s essential to choose an attorney who specializes in moving-related issues and has experience with cases similar to yours. You can find referrals through professional organizations or state bar associations.


Moving can be a stressful and challenging experience, but knowing who to call if something goes wrong can help alleviate some of that stress. Whether it’s your moving company, insurance provider, or even close family members, resources are available to help you address unexpected issues during your move. It’s essential to keep all documentation related to your relocation and to take necessary precautions to protect yourself and your belongings. By being prepared and proactive and hiring a professional mover, you can minimize the impact of any issues that may arise during your move.